7 Providers for Disability & Mobility Scooters in Victoria, Australia

Looking for a reliable mobility scooter hire or purchase provider in Victoria?

Whether you’re after a long-term solution or short-term rental, this guide covers trusted places where you can find disability scooters near you, from large nationwide suppliers to local favourites.

Each of these providers offers services tailored to a range of needs from free scooter hire for garden visits, to clinical-grade equipment for more complex mobility support.

Whether you’re in Melbourne suburbs like Ringwood, Hoppers Crossing, or exploring Cranbourne Gardens, you’ll find accessible solutions nearby.

Note: While all details were accurate at the time of writing, opening hours, availability, and services may change. Please contact the numbers or visit the official links listed for the latest information.

1. Independent Living Specialists – Mobility Scooter Hire & Sales Across Victoria

Independent Living Specialists (ILS) is one of the largest and most visible providers of disability scooters and assistive equipment in Australia, with several retail outlets across Victoria.

They’re well-equipped to support both private customers and NDIS participants with professional consultation and aftercare.

The Hoppers Crossing showroom is a popular option for those in the western Melbourne suburbs, offering walk-in access to try scooters before committing.

Whether you’re seeking to rent a scooter for a short recovery period or want to explore financing options for long-term use, ILS brings both flexibility and scale.

Contact & Location

• Independent Living Specialists, 428 Old Geelong Road, Hoppers Crossing, VIC 3029
• Phone: 1300 008 267
• Website: ilsau.com.au

Opening Hours

• Returns: Accepted
• Click & Collect: Available

Customers often wonder about scooter trials or returns. ILS offers home trials for certain models and has a return policy aligned with medical retail standards.

Some complaints have surfaced online about wait times or customer service inconsistencies, so it’s worth clarifying return or repair expectations before purchasing.

A one-stop destination for diverse mobility needs

As a NDIS-approved provider with both online and in-store service, ILS combines scale and product range with convenient access in major suburbs like Hoppers Crossing.

Their ability to handle sales, rentals, delivery, and post-purchase repairs makes them a solid choice for those looking for turnkey mobility solutions close to home.

2. Rehab Hire & Sales – Clinical-Grade Scooter Sales & Hire in Greater Melbourne

For those seeking more specialised support, Rehab Hire & Sales caters to both home and hospital-grade mobility equipment needs.

They operate across Greater Melbourne, with delivery and setup services tailored to more complex medical requirements.

Customers with high-care needs or recovering from surgery often turn to Rehab Hire for their range of top-tier scooter brands, such as Merits and Pride, and consultation services for the right fit.

Their fleet includes both compact models and heavy-duty scooters suitable for outdoor terrain.

Contact & Location

• Rehab Hire, service across Greater Melbourne
• Phone and showroom booking via website
• Website: rehabhire.com.au

Opening Hours

• Free Consultation: Available
• Clinical Assessment: On request

While opening hours are appointment-based, many users appreciate the flexibility and delivery options particularly for those who can’t travel.

Rehab Hire staff are also trained in clinical assessments to ensure equipment matches the user’s medical condition.

Tailored for mobility and clinical recovery

A favourite for occupational therapists and clinical referrals, Rehab Hire stands out with its hospital-grade scooters and hands-on service model.

From suburbs like Box Hill to Preston, it’s an excellent option for those needing professional-level support beyond basic rental.

3. Aidacare – Mobility Scooter Hire in Melbourne Metro Areas

Aidacare is a nationally recognised name in the mobility aid sector and offers one of the broadest scooter rental services in Victoria especially across inner and southern Melbourne suburbs like Cheltenham and Clifton Hill.

Their product hire catalogue includes foldable scooters, four-wheel models, and scooters with higher weight capacity, all maintained under ISO 9001 certification standards for safety and hygiene.

Their branches offer both walk-in service and delivery options.

Contact & Location

• Aidacare, 313 Warrigal Road, Cheltenham, VIC 3192
• Also at Queens Parade, Clifton Hill, VIC 3068
• Website: aidacare.com.au

Opening Hours

• Delivery: Available
• ISO-certified Equipment: Yes
• Hire Contracts: Flexible (weekly/monthly)

Aidacare’s flexible short- and medium-term rental options are ideal for post-surgery mobility, short holidays, or trying a model before purchasing.

Some stock may require booking ahead, so it’s best to call the nearest showroom.

Flexible, standardised scooter hire across Melbourne

With multiple locations and rigorous product standards, Aidacare delivers reliable scooter hire services throughout Melbourne’s metro corridor.

Ideal for residents in suburbs like Cheltenham, it’s a go-to choice for accessible, hygienic, and easy-to-arrange mobility hire.

4. Mobility Matters – Trusted Scooter Retailer in Ringwood, Melbourne East

Mobility Matters is a well-known local specialist in mobility scooters and disability aids, serving the eastern suburbs from their Ringwood showroom.

With a strong community reputation and personalised service, it’s a popular option for locals looking for in-person assistance and hands-on product trials.

What sets Mobility Matters apart is their diverse scooter catalogue from compact travel scooters to rugged outdoor models and a team that helps match users with gear based on lifestyle and mobility levels.

Many customers highlight the no-pressure sales approach and the option to test drive before buying.

Contact & Location

• Mobility Matters, 34-36 Charter Street, Ringwood, VIC 3134
• Phone: (03) 9870 8476
• Website: mobilitymatters.com.au

Opening Hours

• Test Drive: Available
• NDIS Quotes: Provided
• On-Site Repairs: Yes

Customers sometimes ask whether scooters are covered under NDIS plans Mobility Matters provides quotes and paperwork support for NDIS and MyAgedCare participants.

While walk-ins are welcome, test drives are best arranged in advance to ensure model availability.

Friendly, local expertise for mobility support

Perfect for those in Ringwood and Melbourne’s eastern suburbs, Mobility Matters blends personalised service with a wide selection of scooters.

Whether you’re upgrading or just starting to explore options, this store offers trusted advice, maintenance services, and local know-how all under one roof.

5. Royal Botanic Gardens Victoria – Free Mobility Scooter Hire for Garden Visitors

Not a scooter shop but worth mentioning for those looking for free, short-term mobility access in public spaces Royal Botanic Gardens Victoria offers complimentary mobility scooter hire to visitors exploring Melbourne Gardens and Cranbourne Gardens.

This initiative ensures greater accessibility to major cultural and natural landmarks in Victoria. Scooters are available for use within the gardens only, and must be booked in advance through their visitor services team.

Contact & Location

• Royal Botanic Gardens Victoria, Melbourne Gardens, Birdwood Avenue, South Yarra, VIC 3141
• Phone (Melbourne): (03) 9252 2300
• Phone (Cranbourne): (03) 5990 2200
• Website: rbg.vic.gov.au

Opening Hours

• Scooter Hire: Free (pre-booking required)
• Companion Carer Access: Yes
• Restricted to on-site use only

A common question is whether scooters can leave the gardens they cannot, as they’re reserved for internal use to ensure shared accessibility.

Scooters must be picked up and returned to designated visitor centres.

Accessible nature experience without the cost

Ideal for tourists or day-trippers exploring Cranbourne or South Yarra, this service opens up lush landscapes and cultural highlights to visitors with limited mobility.

With zero cost and serene pathways, it’s one of the few local services offering free, scenic mobility access in a public setting.

6. Medimart – NDIS-Registered Mobility Scooter Specialist in Geelong

Medimart stands out in the Geelong region as a comprehensive provider of mobility scooters and disability aids, with a strong reputation for being NDIS-registered and client-focused.

With experienced staff ready to assist with product trials and plan-based purchases, it’s a go-to for those navigating aged care or disability support options.

Their Geelong showroom stocks an extensive range from compact portable scooters to rugged, heavy-duty models making it suitable for various terrain and personal mobility needs.

Customers also appreciate their honest product advice and in-store servicing options.

Contact & Location

• Medimart, 124 High Street, Belmont, VIC 3216
• Phone: (03) 5292 2913
• Website: medimart.com.au

Opening Hours

• NDIS Registered: Yes
• Returns: Accepted
• Click & Collect: Available
• On-site Product Demo: Yes

A common query from customers is whether scooters can be customised Medimart offers accessories like canopies, baskets, walking stick holders, and seat upgrades, especially helpful for outdoor users in hilly suburbs like Highton or Newtown.

They also assist in claim support and documentation for eligible clients.

Personalised care, right in the heart of Geelong

Located in Belmont near key health clinics and aged care facilities, Medimart is a great fit for locals who want friendly support and real product trials.

Their combination of showroom expertise, repair service, and NDIS assistance makes them one of the most trusted names in the Geelong mobility space.

7. My Mobility – Independent Scooter Seller with Statewide Delivery

For those who prefer shopping online or arranging home delivery, My Mobility offers a wide range of scooters and mobility aids with direct-to-door delivery across Victoria.

Based in Melbourne but operating Australia-wide, it’s a strong choice for independent buyers who know what they need.

Their catalogue includes compact scooters, foldable travel units, and high-performance off-road models, many of which are eligible for NDIS purchase.

What’s most helpful is their online support chat and quote request form, which helps buyers narrow down options even without a showroom visit.

Contact & Location

• My Mobility, Unit 1, 21 Barry Road, Campbellfield, VIC 3061
• Phone: (03) 7038 0788
• Website: mymobility.com.au

Opening Hours

• Free Delivery (select areas): Yes
• NDIS & My Aged Care: Supported
• Returns: Accepted
• Online Chat Support: Available

A frequent concern is post-purchase service My Mobility provides mobile servicing options across parts of Victoria, ideal for customers living in Ballarat, Bendigo, or Gippsland, where local showrooms may be scarce.

Delivery times vary, but most metro orders are fulfilled within 3–5 business days.

Convenient and flexible, especially outside metro areas

Ideal for regional users or those who prefer online shopping, My Mobility combines great product range with responsive support.

While there’s no in-store trial, their clear descriptions and NDIS-friendly documentation make them a hassle-free option if you know what you’re after.

The latest information we checked (as of August 2025), the status on Google Maps shows that this place is Permanently Closed

Conclusion

From free scooter hire at Melbourne’s botanical gardens to NDIS-accredited showrooms in Geelong and Ringwood, Victoria offers a wide range of mobility scooter options near you.

Whether you need full-featured assistance, quick delivery, or just want to browse in person, each location in this list offers something distinct.

Remember: scooter availability, hire conditions, and support services can change always call or check the website before visiting or purchasing, especially for test drives and NDIS support.

If you’d like a summary table of these 7 providers or want to explore used scooter options in your area, let me know I can help expand the guide.

Whether you’re looking to buy, hire, or temporarily borrow a mobility scooter in Victoria, these five providers offer some of the most reliable, accessible, and locally relevant options.

From NDIS-friendly retailers to free public-use scooters, there’s something for every budget, duration, and level of support.

Need something specific near your suburb? Most of these services support delivery or have multiple branches so call ahead or book online to make sure availability aligns with your needs.