8 NDIS Offices in Queensland | Locations and Services

Finding the right NDIS office near you in Queensland can make a huge difference when it comes to planning, support, and accessing services.

Whether you’re looking for a central hub in Brisbane or a local coordinator in regional towns, these offices give you direct access to tailored help.

Information on this page may differ from real-time updates. Always call the listed contact number or check the official NDIS directory for the latest details.

1. NDIS Office – Caboolture (28 King Street, Caboolture QLD)

Before diving into directions and hours, it’s worth knowing that the Caboolture office has become one of the most visited points for people in the Moreton Bay region.

It’s well-positioned in the town centre and gives participants access to NDIS planners without needing to head into Brisbane city.

This site also works alongside Services Australia, which makes it easier to deal with multiple government services in one visit.

Locals often highlight how practical it is when combining Centrelink appointments with NDIS support in the same building.

Contact & Location

• NDIS Office, Services Australia Building, 28 King Street, Caboolture, QLD 4510
• Website: NDIS Caboolture Office details

Opening Hours

Key features

This office provides straightforward access to NDIS planners, and the Services Australia location means you can handle several government services at once.

• Self-service kiosks: Yes
• Disability access: Available
• In-person planning support: Yes

If you’ve ever wondered whether you need an appointment, many participants note that walk-ins are accepted for general enquiries, but bookings are recommended for plan reviews.

Why locals choose Caboolture

The central location in Caboolture makes this office a go-to option for Moreton Bay residents.

It’s especially ideal for people looking to avoid longer trips into Brisbane while still receiving in-person support close to home.

2. NDIS Office – Chermside (960 Gympie Road, Chermside QLD)

Chermside is often seen as the northside counterpart to Brisbane’s central offices.

Situated right on Gympie Road and close to Westfield Chermside, it’s one of the most accessible offices for people living in Brisbane’s northern suburbs.

The site is easy to find and well-connected to buses, which is a plus for participants who rely on public transport.

Many visitors mention the convenience of combining errands at Westfield with an NDIS appointment.

Contact & Location

• NDIS Office, 960 Gympie Road, Chermside, QLD 4032 (near Westfield Chermside)
• Website: NDIS Chermside Office info

Opening Hours

Key features

The Chermside site is popular for its direct access to planners and its easy parking options around Gympie Road.

• Wheelchair accessible facilities: Yes
• Self-service options: Available
• Located near major shopping hub

Some participants ask if they need to bring printed paperwork. Based on local feedback, staff can help print or scan documents onsite if you don’t have them handy.

Why locals prefer Chermside

With its prime location near Westfield, Chermside is the obvious choice for residents across Brisbane’s northside. It combines convenience, accessibility, and reliable NDIS service in one central spot.

3. LAC Partner – North Lakes (Carers QLD, Level 5, 10 The Corso, North Lakes QLD)

North Lakes has rapidly grown into a major hub for Moreton Bay, and the Carers Queensland LAC office here reflects that.

Located on Level 5 at 10 The Corso, this site is known for its welcoming staff and strong community connection.

Because it’s operated by Carers Queensland, the focus here is on localised support and long-term planning.

Families in the area often mention how helpful the LAC staff are in breaking down NDIS processes into clear, manageable steps.

Contact & Location

• Carers Queensland – LAC Partner, Level 5, 10 The Corso, North Lakes, QLD 4509 (near North Lakes Shopping Centre)
• Phone: 1300 999 636
• Website: NDIS partner directory – North Lakes

Opening Hours

Key features

This LAC site is tailored for ongoing participant support and planning, with a strong reputation for personalised service.

• Community-focused planning support
• Dedicated LAC staff for local participants
• Accessible via major public transport and shopping precinct

Some families ask if children can attend appointments. Local feedback suggests the office is family-friendly and staff are used to working with parents who bring kids along.

Why locals use North Lakes

Situated in the heart of Moreton Bay, North Lakes is a highly accessible choice for people in the region.

ts location inside the town’s main commercial precinct makes it easy to combine visits with shopping or errands.

4. LAC Partner – Lutwyche (Carers QLD, Level 1, 120 Chalk Street, Lutwyche QLD)

The Lutwyche LAC office has become a reliable spot for Brisbane’s northside residents who want personalised NDIS planning without needing to travel into the city.

It sits right near Lutwyche City Shopping Centre, making it easy to pair visits with day-to-day errands.

Being part of the Carers Queensland network, this office focuses on providing practical support through local area coordinators.

Participants often highlight how easy it is to book appointments and how staff take time to answer detailed questions.

Contact & Location

• Carers Queensland – LAC Partner, Level 1, 120 Chalk Street, Lutwyche, QLD 4030 (near Lutwyche City Shopping Centre)
• Website: Feros Care office locator

Opening Hours

Key features

This office supports residents from the northern suburbs, with a clear focus on connecting people to the right services.

• Easy access from Lutwyche busway station
• Experienced LAC staff on site
• Disability-friendly premises

Locals sometimes wonder if this office handles plan reviews directly. The answer is yes staff can assist with reviews, adjustments, and connecting you to service providers.

Why Lutwyche is a local favourite

With its close proximity to Lutwyche City Shopping Centre and transport hubs, this LAC office is a trusted resource for people across Brisbane’s northern corridor.

It’s a convenient option that combines accessibility with professional NDIS support.

5. LAC Partner – Ipswich (Carers QLD, Level 1/2, 2 Brisbane Street, Ipswich QLD)

Ipswich’s LAC office plays a big role for residents west of Brisbane, particularly for those who want support without travelling into the city.

Positioned in the heart of Ipswich CBD, the office is easy to reach by bus or train, and many participants say it’s reassuring to have a dedicated space close to home.

Operated by Carers Queensland, this site provides tailored planning and helps connect participants with service providers across the Ipswich region.

Locals often mention how friendly the staff are, which makes the process feel less intimidating for first-time NDIS users.

Contact & Location

• Carers Queensland – LAC Partner, Level 1/2, 2 Brisbane Street, Ipswich, QLD 4305 (Ipswich CBD)
• Website: Carers Queensland office listings – Ipswich

Opening Hours

Key features

The Ipswich site is a popular choice for participants in the western corridor.

• Dedicated local coordinators on site
• Disability-friendly building with central access
• Links to a wide network of service providers

If you’re wondering whether you can arrange plan reviews here, the staff are trained to help with reviews, adjustments, and connecting you with the right providers.

Why Ipswich residents value it

Being right in the centre of Ipswich, this office is ideal for locals who want straightforward support without needing to travel far.

It’s a trusted spot for participants looking to build confidence in navigating the NDIS.

6. LAC Partner – Southport (Carers QLD, Cohort Innovation Space, 16 Nexus Way, Southport QLD)

Southport’s LAC office sits inside the Cohort Innovation Space, right in the heart of the Gold Coast Health & Knowledge Precinct.

This makes it not just convenient but also well-connected to other health and community services in the area.

Locals often highlight how modern the space feels, and the proximity to Griffith University and Gold Coast University Hospital adds to its accessibility.

It’s a practical choice for participants who want NDIS support close to major health hubs.

Contact & Location

• Carers Queensland – LAC Partner, Cohort Innovation Space, 16 Nexus Way, Southport, QLD 4215 (Gold Coast Health & Knowledge Precinct)
• Website: Carers QLD’s Gold Coast offices

Opening Hours

Key features

Southport’s location is part of what makes it stand out.

• Inside a modern innovation hub
• Close to major Gold Coast health services
• Experienced Carers QLD coordinators available

Many first-time visitors ask if they need to book ahead. Staff feedback suggests that while drop-ins are accepted, pre-booking is strongly recommended to ensure you get dedicated time.

Why Southport works for Gold Coast residents

The prime location in the Gold Coast Health & Knowledge Precinct makes this LAC office particularly useful for people needing integrated support.

It’s a convenient choice for residents across the Gold Coast who want everything close by.

7. LAC Partner – Toowoomba (Carers QLD, WOTSO, 123 Margaret Street, Toowoomba City QLD)

In the Darling Downs, the Toowoomba office is the go-to hub for NDIS participants. Located within WOTSO Workspace on Margaret Street, it’s easy to access in the middle of Toowoomba’s CBD.

Residents in surrounding towns often travel here, knowing they’ll find coordinators who understand the challenges of accessing services in regional areas.

This makes it a particularly valuable spot for those living outside Brisbane.

Contact & Location

• Carers Queensland – LAC Partner, WOTSO Workspace, 123 Margaret Street, Toowoomba City, QLD 4350 (Toowoomba CBD)
• Website: Carers QLD’s Toowoomba office listing

Opening Hours

Key features

The Toowoomba site focuses on providing NDIS access across the broader Darling Downs.

• Central location in Toowoomba CBD
• Staff familiar with regional participant needs
• Wheelchair accessible building

Participants sometimes ask if regional service providers attend here. The answer is yes many local providers use the office for meetings and planning sessions.

Why Toowoomba is important for the region

The CBD location in Toowoomba makes this office a strong link between NDIS participants and services in southern Queensland. It’s a key hub for regional support and coordination.

8. Early Childhood Partner – Milton (The Benevolent Society, Ground Floor, 189 Coronation Drive, Milton QLD)

For families with young children, Milton’s Early Childhood Partner office is a standout.

Operated by The Benevolent Society, it focuses on supporting children under 9 with early intervention and development planning.

Parents often highlight how approachable the staff are and how tailored the support feels, especially for those navigating the NDIS for the first time with young kids.

Contact & Location

• The Benevolent Society – Early Childhood Partner, Ground Floor, 189 Coronation Drive, Milton, QLD 4064 (Brisbane riverside, near Milton ferry terminal)
• Phone: 1300 003 234
• Website: NDIS Queensland early childhood partners page

Opening Hours

Key features

Milton specialises in supporting children and their families through the NDIS framework.

• Early intervention programs for kids under 9
• Tailored support from The Benevolent Society team
• Appointment-based service for more focused time

A common question parents ask is whether siblings can attend sessions. Staff usually reassure families that it’s fine to bring siblings along, as the office is used to family visits.

Why Milton is trusted by families

With its focus on early childhood intervention and riverside location, Milton is a convenient choice for families across Brisbane.

It provides a warm, professional environment that supports children and parents together.

That wraps up our guide to 8 NDIS Offices & LAC Locations in Queensland.

Each location offers direct, practical support for participants, carers, and families whether you’re in Brisbane, the Gold Coast, or regional hubs like Toowoomba and Ipswich.

For the most up-to-date details on services, contact numbers, and hours, always check the official NDIS directory or the Carers Queensland office listings before visiting.

By knowing exactly where your nearest NDIS office or LAC partner is, you can save time, plan ahead, and get the support you need right in your own community.